Integration guide / Yeastar + Microsoft Teams

Use Microsoft Teams with a Yeastar PBX.

Keep Yeastar as the phone system while selected users make and receive business calls from Microsoft Teams, Yealink desk phones or Linkus.

Yeastar P-Series coreYealink endpointsTeams where useful
Yeastar + Teams illustration
Yeastar + TeamsKeep Yeastar at the core and add Teams where it helps
Current Yeastar model

Teams becomes another way to use the PBX.

Yeastar documents a direct Microsoft Teams integration for P-Series where Linkus is embedded in Teams. In that supported configuration, users can make and receive calls through the PBX, view call history and access voicemail/recordings without leaving Teams.

How it fits: Yeastar remains the phone system, while Microsoft Teams can become another calling interface for the users who prefer to work there.

What the user can keep.

  • Existing business numbers, subject to normal porting and SIP design.
  • Yealink or other supported SIP desk phones where a physical endpoint still makes sense.
  • Yeastar call queues, IVR, routing and other PBX features according to the selected deployment and licence.
  • Linkus desktop, web or mobile clients for users who do not need Teams.

We check compatibility before rollout.

The exact requirements depend on the Yeastar P-Series edition, software version and your Microsoft 365 environment. We confirm compatibility first, then recommend the integration route that fits your users and existing setup.

Who is it for?

It is strongest when a business wants Yeastar’s PBX features and endpoint flexibility, but has a subset of people who already live in Teams for chat, meetings and collaboration. Reception, warehouse or shared-space users can still use Yealink devices while office or hybrid users work from Linkus or Teams.

Choose who needs Teams calling

Teams integration does not have to be company-wide.

A mixed endpoint strategy is often the cleanest approach. Use Teams for the people who already spend the day there, Linkus for users who want a dedicated business-calling client, and Yealink handsets for roles where a physical phone remains faster or more reliable.

RECEPTION

Keep a purpose-built endpoint

Reception and transfer-heavy users may still prefer a Yealink handset or a dedicated Linkus workflow rather than handling every call inside Teams.

HYBRID

Bring calling into the collaboration workspace

Users who live in Teams for meetings and chat can reduce app-switching by bringing supported Yeastar calling into the same workspace.

MOBILE

Keep Linkus as another option

Linkus desktop, web and mobile clients remain useful for users who need PBX calling without making Teams their main phone interface.

SHARED SPACE

Use Yealink where a device belongs to the location

Meeting rooms, reception points, warehouses and shared desks can keep physical endpoints while individual users work through apps.

What we check before recommending the integration.

  • Yeastar edition and version: the available integration route depends on the P-Series deployment and supported software level.
  • Microsoft 365 environment: user accounts, tenant setup and the chosen integration method have to be compatible.
  • User groups: we identify who benefits from Teams-based calling and who should stay on Yealink or Linkus.
  • Call flow: queues, IVR, business hours, caller ID and voicemail should remain coherent regardless of which interface a user answers from.
  • Support ownership: Teams, Microsoft 365, the PBX, SIP service and endpoints need a clear support boundary so faults are easier to diagnose.

The objective is not to turn Microsoft Teams into the entire phone system. It is to let the right users work from Teams while Yeastar continues to provide the PBX logic, business numbers and wider call handling.

Talk through your plan

Want us to size the real system?

Send the result and a little context. We’ll map it to Yeastar P-Series, Yealink endpoints, SIP connectivity and any Teams integration you actually need.

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