Managed platform
Zero supports the core phone platform and agreed day-to-day changes.
Hosted Telephony in Derbyshire
Hosted telephony for Matlock businesses.
A managed business phone system for Matlock SMEs, designed around users, numbers, call flow and working patterns.
Why Matlock
Hosted Telephony for businesses in Matlock
For businesses in Matlock, hosted telephony can take the PBX workload away from the office while keeping users, numbers, routing and support under one managed service.
A Derbyshire town with professional services, hospitality, tourism and SMEs serving the wider county.
Matlock organisations range from small owner-managed firms to growing multi-site teams. We use the local business mix as context, but the phone-system recommendation is based on the organisation's actual users, call flows, sites, connectivity and resilience requirements.
Hosted Telephony
A managed phone system without the day-to-day PBX burden.
Hosted telephony gives your business modern call handling while Zero supports the platform, users and changes behind it.
Flexible users
Add office, hybrid and mobile users without maintaining a traditional PBX on site.
Business call flows
Keep reception, queues, voicemail and opening hours centrally managed.
Ongoing support
Get help with changes, faults and user setup after the system goes live.
Matlock project planning
Plan hosted telephony around the way your team works.
For a Matlock hosted-telephony project, we agree what Zero will manage, what the customer can change, how users are supported and how calls route during normal hours, busy periods and outages.
Zero supports projects across Derbyshire and the wider UK, with remote and on-site work agreed according to the scope of the migration.
Switching your system
A clear route from your current setup to the new one.
01
Understand the current setup
We review users, numbers, sites, call flows and any existing equipment that needs to be considered.
02
Design the new system
We match the PBX, handsets, apps and connectivity to the way your business works.
03
Prepare and test
The system is configured and tested before number porting or the final cutover.
04
Go live with support
We support the migration and help your team settle into the new phone system.
Matlock enquiry
Tell us what you need from your phone system.
Share a few details and we can make the first conversation useful.
Common questions
Questions about switching.
Useful answers for businesses considering a new phone system.
Can we keep our existing phone numbers in Matlock?
In most migrations, existing UK business numbers can be ported. We check the number range and current provider as part of the migration plan.
Do you support businesses across Derbyshire?
Yes. Zero Telecommunications supports businesses across the UK, with remote and on-site support depending on the project.
Can desk phones and softphones be used together?
Yes. Many SMEs use a mix of Yealink desk phones and Linkus desktop or mobile apps so each user has the most practical way to make and receive business calls.