One business identity
Keep the same extension and business calling experience across desk, desktop, web and mobile users.
Unified Communications in West Midlands
Unified communications for Dudley SMEs.
Bring Yeastar P-Series, Yealink phones and Linkus clients into one business communications environment for office, hybrid and mobile users.
Why Dudley
Unified Communications for businesses in Dudley
For Dudley teams working across office, hybrid and mobile roles, unified communications can bring calling, endpoints and supported integrations into one operating model.
A West Midlands business area with manufacturing, distribution, professional services and customer-facing SMEs.
Dudley organisations range from small owner-managed firms to growing multi-site teams. We use the local business mix as context, but the phone-system recommendation is based on the organisation's actual users, call flows, sites, connectivity and resilience requirements.
Unified Communications
One business communications system across different ways of working.
We match desk phones, desktop and mobile clients, call routing and supported integrations to the roles in your Dudley team rather than forcing every user into the same interface.
Role-based endpoints
Use Yealink phones, DECT and Linkus clients according to how each part of the team actually works.
Central call handling
Manage numbering, groups, queues, opening hours and routing from one Yeastar phone-system core.
Useful integrations
Connect supported CRM, Microsoft 365 or Teams workflows where they reduce duplicate work for users.
Dudley project planning
Plan unified communications around the way your team works.
For a Dudley unified-communications project, we separate fixed, hybrid, mobile and customer-facing roles, then choose the Yealink, Linkus and supported integration options that make each role easier to work.
Zero supports projects across West Midlands and the wider UK, with remote and on-site work agreed according to the scope of the migration.
Design and rollout
Design the workflow before the technology is rolled out.
01
Understand the current setup
We review users, numbers, sites, call flows and any existing equipment that needs to be considered.
02
Design the new system
We match the PBX, handsets, apps and connectivity to the way your business works.
03
Prepare and test
The system is configured and tested before number porting or the final cutover.
04
Go live with support
We support the migration and help your team settle into the new phone system.
Dudley enquiry
Tell us how your team communicates today.
Share a few details and we can make the first conversation useful.
Common questions
Questions about switching.
Useful answers for businesses considering a new phone system.
Can desk phones and Linkus be used together?
Yes. A Yeastar-based UC design can mix Yealink desk phones with Linkus desktop, web and mobile clients so different roles use the endpoint that fits them.
Can Microsoft Teams fit into the same system?
On supported Yeastar P-Series configurations, Teams can be integrated for selected users while Yeastar remains the phone-system core.
Can we keep our existing Dudley business numbers?
In most migrations, existing UK business numbers can be ported as part of the planned move.