Central administration
Manage extensions, queues, routing and permissions from one PBX.
Cloud PBX in Cheshire
Cloud PBX systems for Chester businesses.
Centralise extensions, queues, routing and users without installing a separate PBX appliance at every office.
Why Chester
Cloud PBX for businesses in Chester
For businesses in Chester, a Cloud PBX can centralise extensions, queues, routing and permissions when a company is growing or operating across more than one site.
A business and professional services centre built around the historic city centre and Chester Business Park, with strong tourism and legal/financial sectors alongside manufacturing further out.
Clients we support in Chester range from professional services firms in the city centre to larger employers out at Chester Business Park and Chester Gates near the M53/A483. Older buildings within the city walls often still run on ageing analogue lines, which is usually the starting point for the switch to VoIP.
Local context: its Roman walls, medieval Rows and cathedral, alongside a large University of Chester campus.
Cloud PBX
Central PBX control for growing teams.
A cloud PBX gives your business detailed call handling and administration while keeping the core platform centrally hosted.
Multi-site calling
Bring several locations into one dial plan and call-handling model.
Useful integrations
Connect supported CRM, directory or Teams workflows where they help users.
Flexible endpoints
Use Yealink phones and Linkus clients across fixed and hybrid roles.
Chester project planning
Plan cloud pbx around the way your team works.
For a Chester Cloud PBX project, we map extensions, sites, queues, permissions and integrations before deciding how the central PBX should be configured and supported.
If your organisation also has staff or sites around Crewe and Alsager, the same platform can be designed around one numbering and call-routing model where that is useful.
Switching your system
A clear route from your current setup to the new one.
01
Understand the current setup
We review users, numbers, sites, call flows and any existing equipment that needs to be considered.
02
Design the new system
We match the PBX, handsets, apps and connectivity to the way your business works.
03
Prepare and test
The system is configured and tested before number porting or the final cutover.
04
Go live with support
We support the migration and help your team settle into the new phone system.
Chester enquiry
Tell us what you need from your phone system.
Share a few details and we can make the first conversation useful.
Common questions
Questions about switching.
Useful answers for businesses considering a new phone system.
Can we keep our existing phone numbers in Chester?
In most migrations, existing UK business numbers can be ported. We check the number range and current provider as part of the migration plan.
Do you support businesses across Cheshire?
Yes. Zero Telecommunications supports businesses across the UK, with remote and on-site support depending on the project.
Can desk phones and softphones be used together?
Yes. Many SMEs use a mix of Yealink desk phones and Linkus desktop or mobile apps so each user has the most practical way to make and receive business calls.